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How to Order


How to Order

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There are two ways to place an order. The first is the most direct: simply click on the ADD TO CART buttons beside each specimen. Shipping is added to each specimen automatically and may need adjustment depending on the number of specimens and amount spent!Please contact me if you are not sure about shipping costs to where you live.

The second option To place orders is to send me an e-mail message indicating what specimen(s) you are interested in : (mineral, code, cost and locality) and where you are from (the country).

I will then reserve and hold the specimen(s) for you. I will generally respond within 24 hours (approximately) to indicate the total cost of your order.

Specimens will be held for 2 days awaiting confirmation, unless you warn us that you will need longer. Please note: First come first served.


Shipping cost

 

Shipping costs are automatically added to the 'ADD TO CART' orders and may need manual adjustment if several specimens are ordered. I don't want you paying more than you should!

For parcels under 0.3kg: If you live in the United Kingdom there will be a £2.50 s/h charge for all package weights up to 0.3kg. (First Class Standard Service)

If you live in the United States/Worldwide there will be a $8 s/h charge for all package weights up to 0.3kg. (Air Economy Service 3-7days delivery)

If you live in Europe (EEC) there will be a 5 Euro s/h charge for all package weights up to 0.3kg. (Air Economy Service 3-7days delivery)

Parcels over 0.3kg will be charged at cost: UK +£0.50 per 100g to 2.0kg then Price on Application

USA/Worldwide +$0.50 per 20g to 2.0kg then Price on Application

Europe +0.30 Euro per 20g to 2.0kg then Price on Application


 

All shipping costs subject to prevailing UK Royal Mail rates, which might change. Thomson Minerals reserves the right to change these rates should underlying costs change. All approximate specimen weights (over 100gms) are given on the specimen details. Shipping costs will economise when 2 or more specimens are purchased together. We will always quote and charge actual costs.

Insurance, Recorded Delivery or alternative Carrier can be provided at cost to purchaser.


Shipping

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Once I receive your payment, I will package up the specimen(s) and send them via the Postal Service or carrier, as agreed. All established customer orders would be filled immediately upon receipt of payment.

Customs charges are the buyers responsibility - Thomson Minerals is not liable for these charges.Insurance is advised for higher value items, as we cannot be held liable for loss or damage in the post.


Payment

 

please use Paypal.


I Take All Major Credit Cards through Paypal

 

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Use the checkout point provided, thankyou.

IF NOT USING THE ADD TO CART METHOD OF ORDERING YOU WILL STILL NEED TO PAY VIA PAYPAL. YOU DO NOT NEED A PAYPAL ACCOUNT TO DO THIS JUST FOLLOW THE INSTRUCTIONS:

To pay via PayPal, log into your PayPal account at https://www.paypal.com/. Click on the Send Money tab, enter or copy this email address (payments@thomsonminerals.com) into the email address field, and enter the US dollar or GBP Sterling *Amount*. For *Type*, select: *Goods (other)*.


Returns

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If you receive anything that you do not want to keep you have a 15-day return period.

If it arrives damaged or you just hate it on sight, please let me know and send it straight back to me.

Once I have received the specimen in the condition that it was sent, I'll return your money, less the shipping costs.

I cannot accept returns after 15 days and may assume that you are keeping the items if you fail to communicate your intentions within this time.